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Why a reliable partnership matters: HTC Group and Westminster Waste’s 35-year journey of success – HTC Group

In the fast-paced world of waste management, where efficiency and reliability are paramount, having a dependable partner can make all the difference. For Westminster Waste, a family-run business with over a decade of experience in delivering sustainable waste management solutions across Greater London, that partner has been HTC Group—a London-based DAF dealership with 10 strategically located sites.


The value of long-standing relationships in business

In a market crowded with options, why has Westminster Waste chosen to stick with HTC Group for over 35 years? The answer lies in the unique combination of convenience, reliability, and exceptional service that HTC Group consistently provides. David Tucker, Director at Westminster Waste, explains, “HTC’s convenient location is just one of the reasons we’ve maintained this partnership. But more than that, it’s the reliability of DAF trucks and the unparalleled support from HTC Group that keeps us coming back.”

For a business like Westminster Waste, which operates a modern fleet of 52 vehicles, reliability is non-negotiable. The company specialises in sectors such as Construction, Industrial, Healthcare, Hospitality, and Retail, offering tailored waste management solutions that demand consistent performance from their fleet. HTC Group, with its extensive network of DAF support across the UK, ensures that Westminster Waste’s vehicles are always in top condition, ready to meet the rigorous demands of their industry.

Why convenience is key

HTC Group’s 10 sites across London and the South East mean that Westminster Waste always has quick access to the services they need, whether it’s routine maintenance, parts deliveries, or emergency roadside support through DAFaid. “The availability of parts and the responsiveness of the breakdown service is second to none,” says David. This kind of convenience translates directly into reduced downtime, which is critical for a company that handles over 250,000 tons of waste annually and is committed to 100% landfill diversion.

A partnership built on trust and shared values

Beyond the practical benefits, what truly cements the relationship between HTC Group and Westminster Waste is a shared commitment to excellence. Both companies are leaders in their respective fields, with HTC Group offering the best network of DAF support and Westminster Waste being a frontrunner in sustainable waste management.

Westminster Waste’s operations are centred on a 6.2-acre site in Belvedere, Southeast London, where they operate a state-of-the-art Materials Recycling Facility. Their commitment to sustainability is further evidenced by their key accreditations, including FORS Gold, ISO certifications, and DVSA Earned Recognition. This dedication to quality and sustainability aligns perfectly with HTC Group’s mission to provide exceptional service and support to its customers.

Key insight for business owners

For business owners, the story of HTC Group and Westminster Waste serves as a powerful reminder of the value of long-term partnerships. In an industry where reliability and service are critical to success, finding a partner like HTC Group and their trusted sales executive, Trevor Messer, can provide the stability and support needed to thrive.

As David puts it, “We’ve been with HTC for over 35 years because they understand our needs and deliver every time.” This level of trust and dependability is what every business should seek in their partnerships—because when your business depends on the reliability of your fleet, having a partner who is always there for you is invaluable.

Whether you’re in the waste management sector or any other industry where vehicle reliability is crucial, HTC Group’s commitment to excellence makes them a partner worth considering. With their extensive DAF support network, convenient locations, and unparalleled service, HTC Group is more than just a dealership—they’re a trusted ally in your business’s success.